Aptoma incident

LayoutPreview unavailable

Critical Resolved View vendor source →

Aptoma experienced a critical incident on October 22, 2021 affecting DrEdition - LayoutPreview (DrE4P), lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2021, 11:05 AM UTC
Resolved
Oct 22, 2021, 01:27 PM UTC
Duration
2h 21m
Detected by Pingoru
Oct 22, 2021, 11:05 AM UTC

Affected components

DrEdition - LayoutPreview (DrE4P)

Update timeline

  1. investigating Oct 22, 2021, 11:05 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 22, 2021, 11:21 AM UTC

    We are still investigating, and we will report without delay when we have any updated information.

  3. monitoring Oct 22, 2021, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 22, 2021, 01:27 PM UTC

    This incident has been resolved.