Aptoma incident

Certain DrPublish plugin not working for some

Minor Resolved View vendor source →

Aptoma experienced a minor incident on January 18, 2022 affecting DrPublish - GUI, lasting 5h 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2022, 01:42 PM UTC
Resolved
Jan 18, 2022, 07:37 PM UTC
Duration
5h 54m
Detected by Pingoru
Jan 18, 2022, 01:42 PM UTC

Affected components

DrPublish - GUI

Update timeline

  1. investigating Jan 18, 2022, 01:42 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 18, 2022, 01:42 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 18, 2022, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 18, 2022, 07:37 PM UTC

    This incident has been resolved. Issues lasted from approx. 14:16 CET until approx. 14:41 CET. The issue arose from an issue with an update of DrPublish. It was fixed by rolling back. The update has now been re-deployed, without the issue.