Aptoma incident

Issues saving layouts

Critical Resolved View vendor source →

Aptoma experienced a critical incident on April 26, 2022 affecting DrEdition - LayoutPreview (DrE4P), lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2022, 04:58 AM UTC
Resolved
Apr 26, 2022, 07:31 AM UTC
Duration
2h 32m
Detected by Pingoru
Apr 26, 2022, 04:58 AM UTC

Affected components

DrEdition - LayoutPreview (DrE4P)

Update timeline

  1. investigating Apr 26, 2022, 04:58 AM UTC

    We are currently investigating this issue.

  2. identified Apr 26, 2022, 05:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 26, 2022, 05:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 26, 2022, 07:31 AM UTC

    This incident has been resolved.