Aptoma incident

Unavailability of print front pages, front pages, print folio and print article layouts

Notice Resolved View vendor source →

Aptoma experienced a notice incident on January 6, 2023, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2023, 10:12 AM UTC
Resolved
Jan 06, 2023, 10:28 AM UTC
Duration
16m
Detected by Pingoru
Jan 06, 2023, 10:12 AM UTC

Update timeline

  1. resolved Jan 06, 2023, 11:30 AM UTC

    From 11:12 until 11:28 CET this morning, there was unavailability for services that stopped print front pages, print folio production, front page preview, and automated print article layout production. The caused was a database disruption, and we are investigating more specific causes and any measures we can do to prevent similar problems in the future.