Aptoma experienced a minor incident on February 15, 2023 affecting DrPublish - GUI and DrPublish - API /io, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
DrPublish - GUIDrPublish - API /io
Update timeline
- investigating Feb 15, 2023, 09:38 AM UTC
There may be intermittent saving problems in DrPublish for certain customers. Let us know via [email protected] if you are affected.
- identified Feb 15, 2023, 09:49 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 15, 2023, 10:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 15, 2023, 10:12 AM UTC
Everything is now be back to normal for everyone. If you experience any save-related problems, we now need you to update [email protected] at this point. Thanks. We are sorry for the problems caused.