Aptoma incident

Issue creating PDF for print

Major Resolved View vendor source →

Aptoma experienced a major incident on June 29, 2023 affecting DrEdition - GUI and DrEdition - API, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2023, 08:53 AM UTC
Resolved
Jun 29, 2023, 09:20 AM UTC
Duration
26m
Detected by Pingoru
Jun 29, 2023, 08:53 AM UTC

Affected components

DrEdition - GUIDrEdition - API

Update timeline

  1. investigating Jun 29, 2023, 08:53 AM UTC

    We are experiencing an issue with creating PDFs for print pages. We are investigating the issue.

  2. identified Jun 29, 2023, 08:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 29, 2023, 08:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 29, 2023, 09:20 AM UTC

    This incident has been resolved.