Aptoma incident

Issues saving in DrPublish

Major Resolved View vendor source →

Aptoma experienced a major incident on March 27, 2025, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 12:30 PM UTC
Resolved
Mar 27, 2025, 12:44 PM UTC
Duration
14m
Detected by Pingoru
Mar 27, 2025, 12:30 PM UTC

Update timeline

  1. resolved Mar 27, 2025, 12:52 PM UTC

    We are monitoring an issue with saving in DrPublish. We believe the underlying issue to be solved.

  2. postmortem Mar 27, 2025, 02:17 PM UTC

    An update to encoding of article data in DrPublish was deployed at 13:30CET, which blocked saving and publishing of articles. We were became aware of this issue at 13:38, and the problematic update had been rolled back by 13:44. This affected saving and publishing articles from the DrPublish editor. Article imports, including pushes from external CMS and automatic feed imports were unaffected by this issue. Availability of article data in DrPublish APIs was also not affected.