Aptoma incident

Issues with Google-related services (login, live preview)

Major Resolved View vendor source →

Aptoma experienced a major incident on June 12, 2025 affecting DrPublish - GUI and DrEdition - GUI and 1 more component, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:33 PM UTC
Resolved
Jun 12, 2025, 09:26 PM UTC
Duration
2h 52m
Detected by Pingoru
Jun 12, 2025, 06:33 PM UTC

Affected components

DrPublish - GUIDrEdition - GUIDrEdition - Real-time (DrE4P)DrEdition - LayoutPreview (DrE4P)

Update timeline

  1. investigating Jun 12, 2025, 06:42 PM UTC

    We are currently investigating this issue.

  2. identified Jun 12, 2025, 06:51 PM UTC

    We're seeing intermittent failures across multiple Google services, as well as the CloudFlare network.

  3. identified Jun 12, 2025, 07:02 PM UTC

    The following components are affected by the ongoing outages on Google services: - Login in DrEdition and DrPublish wherever Google SSO is used. - The preview of Front Pages in DrEdition. Publishing Front Pages is unaffected.

  4. monitoring Jun 12, 2025, 07:11 PM UTC

    Google services appear to be stabilizing. Some integrations still have longer request times than normal. We are continuing to monitor.

  5. monitoring Jun 12, 2025, 07:32 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 12, 2025, 09:26 PM UTC

    This incident has been resolved.