Aptoma incident

LayoutPreview not loading

Critical Resolved View vendor source →

Aptoma experienced a critical incident on April 12, 2026 affecting DrEdition - LayoutPreview (DrE4P), lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2026, 05:46 PM UTC
Resolved
Apr 12, 2026, 09:00 PM UTC
Duration
3h 14m
Detected by Pingoru
Apr 12, 2026, 05:46 PM UTC

Affected components

DrEdition - LayoutPreview (DrE4P)

Update timeline

  1. investigating Apr 12, 2026, 05:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 12, 2026, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 12, 2026, 06:03 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 12, 2026, 09:00 PM UTC

    This incident has been resolved.