Apsis Pro Outage History
Apsis Pro partial outage · 1 long-running issue View live status →Pingoru has recorded 15 incidents for Apsis Pro: 2 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 191 of 744 (26%) |
| November 2026 | 0 | 0 of 130 (0%) |
Incidents, newest first
Major October 21, 2026 CVE-2026-111497 Node.js and .NET technologies 7d 22h Forms, Formbuilder, Marketing automation
Started Oct 21, 2026, 12:24 PM UTC· resolved Oct 29, 2026, 11:05 AM UTC
- identified Oct 21, 2026, 12:24 PM UTC
We are aware of a security vulnerability (CVE-2026-111497) affecting Node.js and .NET, technologies used across our platform. We are applying fixes to the affected services in Apsis One and Apsis Pro. At this time we have found no indication that any customer data has been compromised, and no action is required on your part. Apsis One and Apsis Pro remain available. In Apsis Pro, Form Builder and Marketing Automation remain disabled due to the PHP vulnerabilities announced earlier. We will post an update when the fixes are applied and verified.
- resolved Oct 29, 2026, 11:05 AM UTC
The fixes for CVE-2026-111497 (Node.js and .NET) have been applied and verified across the affected services in Apsis One and Apsis Pro. We found no indication that any customer data was compromised, and no action is required on your part. In Apsis Pro Marketing Automation remains disabled due to the PHP vulnerabilities announced earlier. We will post a separate update once they are restored.
Major July 17, 2025 Degraded performance of Forms created in Form Builder 5h 12m Forms, Formbuilder
Started Jul 17, 2025, 05:27 AM UTC· resolved Jul 17, 2025, 10:40 AM UTC
- investigating Jul 17, 2025, 05:27 AM UTC
It was discovered yesterday that the forms in APSIS Pro created in Form Builder tool suffer from degraded performance - data from filled forms is properly captured but it's not moved further to APSIS Pro platform. Incident response team is investigating the issue.
- identified Jul 17, 2025, 08:53 AM UTC
We believe we've found the root cause for the issue - team is working on mitigating the impact
- resolved Jul 17, 2025, 10:40 AM UTC
Form submits are fully operational again - incident has been resolved
Minor July 14, 2025 APSIS Pro Marketing Automation temporarily down –
Started Jul 14, 2025, 08:00 AM UTC· resolved Jul 14, 2025, 08:00 AM UTC
- resolved Jul 14, 2025, 08:00 AM UTC
During scheduled maintenance work an issue occurred related to ma.anpdm,com url - it became inoperable. Soon after discovery problem was fixed by our engineering team. Incident was resolved within 15 minutes. During the time of the incident it was not possible to log in to Apsis Pro Marketing Automation tool.
Minor February 10, 2025 Pro MA flows not processing data. 2d 4h Marketing automation
Started Feb 10, 2025, 12:59 PM UTC· resolved Feb 12, 2025, 05:15 PM UTC
- investigating Feb 10, 2025, 12:59 PM UTC
We are experiencing issues with profiles not triggering flows in Pro Marketing Automation. Investigation so far indicates that this is affecting all customers using Pro MA. Problem seems to also affect the processing of profiles within the flow, and some profiles are stuck. We continue investigating the cause and overall impact.
- investigating Feb 10, 2025, 06:17 PM UTC
We are still investigating the issue - the response team have found possible solution but we need to make sure applying it won't trigger sending unwanted MA emails and sms and extending the incident impact.
- investigating Feb 11, 2025, 06:48 AM UTC
We have made significant progress in understanding the problem. Unfortunately, our attempts to restore the service functionality were unsuccessful yesterday. The response team will continue its efforts today.
- monitoring Feb 11, 2025, 10:44 AM UTC
Incident response team implemented mitigation actions, and the initial data suggest situation is contained - MA is processing data as expected. We are closely monitoring the situation.
- monitoring Feb 12, 2025, 06:44 AM UTC
The state of the service seems to have normalized now - we are still closely monitoring it in search for abnormal behaviour
- monitoring Feb 12, 2025, 02:52 PM UTC
We have made some changes to the configuration backend, that should improve the processing of traffic for Marketing Automation. We are preforming some tests to ensure that the service is processing jobs at a normal rate.
- resolved Feb 12, 2025, 05:15 PM UTC
We do not see any indications that MA service is underperforming anymore. Incident has been resolved.