Apsis Pro incident

Email reports are not loading for some customers

Major Resolved View vendor source →

Apsis Pro experienced a major incident on December 6, 2023 affecting Reports, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 10:33 AM UTC
Resolved
Dec 06, 2023, 11:08 AM UTC
Duration
34m
Detected by Pingoru
Dec 06, 2023, 10:33 AM UTC

Affected components

Reports

Update timeline

  1. investigating Dec 06, 2023, 10:33 AM UTC

    We have identified and issue with displaying proper email reports in Pro. It does not affect all the customers, but some of them may suffer from report page not loading entirely. Incident response team is investigating the issue.

  2. resolved Dec 06, 2023, 11:08 AM UTC

    Problem was identified and resolved - all reports should work as normal.