Aprimo Outage History

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Aprimo had 2 outages in the last 2 years totaling 27h 42m of downtime — averaging 0.1 incidents per month.

There were 2 Aprimo outages since July 9, 2026 totaling 27h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.aprimo.com

Minor August 26, 2026

Partial Service Disruption [US1/US2/EU/AU/APJ] (August 26th)

Detected by Pingoru
Aug 26, 2026, 03:21 PM UTC
Resolved
Aug 27, 2026, 03:29 PM UTC
Duration
1d
Affected: Digital Asset ManagementProductivity, Spend, and CampaignReport Distribution (US Sandbox)Report Distribution (EU Sandbox)Report Distribution (AU Sandbox)Report Distribution (US Production 1)Report Distribution (US Production 2)Report Distribution (EU Production)Report Distribution (AU Production)
Timeline · 19 updates

Read the full incident report →

Minor July 9, 2026

Partial Degraded Performance

Detected by Pingoru
Jul 09, 2026, 11:20 AM UTC
Resolved
Jul 09, 2026, 02:56 PM UTC
Duration
3h 35m
Affected: Productivity, Spend, and CampaignReport Distribution (EU Production)
Timeline · 5 updates
  1. investigating Jul 09, 2026, 11:20 AM UTC

    Aprimo is currently investigating an issue impacting Productivity Management Performance. Customers may experience degraded performance. This issue is impacting EU region, Production environments. Aprimo teams are actively investigating. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Release Notes Customer Support

  2. investigating Jul 09, 2026, 11:20 AM UTC

    Aprimo is currently investigating an issue impacting Productivity Management Performance. Customers may experience degraded performance. This issue is impacting EU region, Production environments. Aprimo teams are actively investigating.

  3. investigating Jul 09, 2026, 12:33 PM UTC

    Aprimo has taken mitigation steps and is observing service restoration. Aprimo teams are actively investigating to identify the root cause. July 9, 2026 07:20 EDT

  4. investigating Jul 09, 2026, 12:33 PM UTC

    Aprimo has taken mitigation steps and is observing service restoration. Aprimo teams are actively investigating to identify the root cause.

  5. resolved Jul 09, 2026, 02:56 PM UTC

    Mitigation actions have successfully restored performance across the affected EU-hosted environments. Service levels have returned to normal, and we continue to monitor the platform closely with no current indications of customer impact. A summary of our findings and any resulting corrective actions will be shared through active Product Support cases once the root cause analysis is complete. Thank you for your patience. July 9, 2026 08:33 EDT

Read the full incident report →