AppZen incident
Concur Integration Issue Across Multiple Customers - Affecting Expense report ingestion to Appzen
AppZen experienced a major incident on June 27, 2025 affecting Expense Audit, lasting 13h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Expense Audit
Update timeline
- investigating Jun 27, 2025, 10:19 AM UTC
We are currently observing an integration issue with Concur that appears to be impacting multiple customers. Due to this issue, Expense reports may not be ingested in Appzen. We are actively monitoring the situation and will keep you informed as we receive further updates from Concur. For real-time updates on the Concur outage, please refer to Concur’s status page: https://open.concur.com/?data-center=us2 Thank you for your patience and understanding.
- investigating Jun 27, 2025, 10:21 AM UTC
We are continuing to investigate this issue.
- resolved Jun 27, 2025, 08:34 PM UTC
This incident has been resolved.