AppZen incident

Invoices stuck in Processing Status

Major Resolved View vendor source →

AppZen experienced a major incident on September 19, 2025 affecting Invoice Processing, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 03:57 PM UTC
Resolved
Sep 19, 2025, 06:36 PM UTC
Duration
2h 38m
Detected by Pingoru
Sep 19, 2025, 03:57 PM UTC

Affected components

Invoice Processing

Update timeline

  1. investigating Sep 19, 2025, 03:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 19, 2025, 04:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 06:36 PM UTC

    This incident has been resolved.