AppZen experienced a notice incident on May 6, 2024 affecting Expense Audit, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2024, 07:22 PM UTC
We have identified an issue with Reports Getting Stuck in Pending Auto Audit The team is currently addressing the matter as a top priority. The Incident Response Team has been activated and is probing the root cause of the incident. We will provide you with updates on the progress.
- identified May 06, 2024, 07:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2024, 08:12 PM UTC
A fix has been implemented & we are monitoring the same.
- monitoring May 06, 2024, 09:15 PM UTC
The fix was rolled out. We are currently in the Monitoring phase
- monitoring May 06, 2024, 10:38 PM UTC
We are currently in the Monitoring phase The number of reports stuck in Pending Auto Audit is reducing gradually
- resolved May 07, 2024, 12:03 AM UTC
This incident has been resolved.