AppZen incident

Invoice & Expense Report Ingestion Delay

Minor Resolved View vendor source →

AppZen experienced a minor incident on May 13, 2025 affecting Expense Audit and Invoice Processing, lasting 8h 39m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 08:05 PM UTC
Resolved
May 14, 2025, 04:44 AM UTC
Duration
8h 39m
Detected by Pingoru
May 13, 2025, 08:05 PM UTC

Affected components

Expense AuditInvoice Processing

Update timeline

  1. investigating May 13, 2025, 08:05 PM UTC

    We are currently experiencing a degradation in service related to a delay in the ingestion of some Invoices & Expense Reports. We apologize for any inconvenience as our teams work with urgency to resolve.

  2. resolved May 14, 2025, 04:44 AM UTC

    EA and AAP processing are back to normal processing speed & issue has been resolved.