AppZen incident

Slowness in auditing reports and ingestion of invoices

Minor Resolved View vendor source →

AppZen experienced a minor incident on May 14, 2025 affecting Expense Audit and Invoice Processing, lasting 19h 4m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 10:12 AM UTC
Resolved
May 15, 2025, 05:17 AM UTC
Duration
19h 4m
Detected by Pingoru
May 14, 2025, 10:12 AM UTC

Affected components

Expense AuditInvoice Processing

Update timeline

  1. investigating May 14, 2025, 10:12 AM UTC

    We are currently experiencing a slowness in service related to the ingestion of some Invoices & auditing of expense reports. We apologize for any inconvenience as our teams are actively working to resolve this with urgency.

  2. identified May 14, 2025, 10:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 15, 2025, 05:17 AM UTC

    This incident has been resolved.