Appwrite experienced a minor incident on March 26, 2026 affecting Cloud services - TOR (Auth), lasting 8h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud services - TOR (Auth)
Update timeline
- investigating Mar 26, 2026, 11:38 PM UTC
We are working with our vendor to resolve email delivery issues. For the time being, it would be best to use a custom SMTP server if you can.
- resolved Mar 27, 2026, 08:07 AM UTC
We have migrated to a fallback provider, and service is now fully restored. We will continue to monitor the situation closely and work with our vendors to help prevent similar incidents in the future.