- Detected by Pingoru
- Jun 17, 2026, 10:02 PM UTC
- Resolved
- Jun 17, 2026, 10:02 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jun 17, 2026, 10:02 PM UTC
Functions recovered
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 04:33 PM UTC
- Resolved
- Jun 17, 2026, 05:41 PM UTC
- Duration
- 1h 8m
Affected: Cloud services - SFO (Functions)Cloud services - SFO (Sites)
Timeline · 2 updates
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investigating Jun 17, 2026, 04:33 PM UTC
We've observed elevated errors on Fuctions & Sites on the NYC regions. We're investigating the issue.
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resolved Jun 17, 2026, 05:41 PM UTC
We've identified the issue and have observed recovery. Please reach out to support if you encounter further issues.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 03:10 PM UTC
- Resolved
- Jun 17, 2026, 03:10 PM UTC
- Duration
- —
Timeline · 1 update
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investigating Jun 17, 2026, 03:03 PM UTC
Messaging went down
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 12:36 PM UTC
- Resolved
- Jun 17, 2026, 12:36 PM UTC
- Duration
- —
Timeline · 1 update
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investigating Jun 17, 2026, 12:35 PM UTC
API went down
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 01:55 PM UTC
- Resolved
- Jun 16, 2026, 01:55 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jun 16, 2026, 01:55 PM UTC
Databases recovered
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 02:51 PM UTC
- Resolved
- Jun 11, 2026, 02:51 PM UTC
- Duration
- —
Timeline · 1 update
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investigating Jun 11, 2026, 02:22 PM UTC
Support went down
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 02:38 PM UTC
- Resolved
- Jun 11, 2026, 04:06 PM UTC
- Duration
- 1h 28m
Affected: Cloud services - TOR (API)Cloud services - TOR (Auth)Cloud services - TOR (Databases)Cloud services - TOR (Storage)Cloud services - TOR (Messaging)
Timeline · 2 updates
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investigating Jun 11, 2026, 02:38 PM UTC
Internal monitoring has alerted the team about elevated errors rates on the FRA region for a subset of projects. We're investigating the issue.
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resolved Jun 11, 2026, 04:06 PM UTC
All services are fully available for all customers. Our team will share an incident report in the the next few days with actions items we will take to prevent such incidents happening again. Thank you for you support and patience.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 03:25 PM UTC
- Resolved
- Jun 01, 2026, 03:25 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jun 01, 2026, 03:25 PM UTC
Storage recovered
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 12:00 AM UTC
- Resolved
- May 20, 2026, 12:00 AM UTC
- Duration
- —
Timeline · 1 update
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investigating May 19, 2026, 11:49 PM UTC
Auth went down
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 11:52 PM UTC
- Resolved
- May 20, 2026, 01:48 AM UTC
- Duration
- 1h 56m
Affected: Cloud services - SFO (Functions)Cloud services - SFO (Sites)Cloud services - TOR (API)Cloud services - TOR (Auth)Cloud services - TOR (Databases)Cloud services - TOR (Storage)Cloud services - TOR (Messaging)
Timeline · 2 updates
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investigating May 19, 2026, 11:52 PM UTC
We're noticing an elevated amount of errors and increase in response time from NYC region. Our team is investigating the issue.
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resolved May 20, 2026, 01:48 AM UTC
Our upstream cloud infrastructure vendor has confirmed that the issue has been resolved. From our side, we can confirm that all affected services are now fully operational and available again. We will continue working closely with the vendor to complete a full investigation into the incident, better understand the root cause, and identify additional measures that can help prevent similar issues in the future. We appreciate everyone’s patience while this incident was being addressed.
Read the full incident report →
- Detected by Pingoru
- May 10, 2026, 07:29 PM UTC
- Resolved
- May 10, 2026, 07:29 PM UTC
- Duration
- —
Affected: Cloud services - SFO (Functions)
Timeline · 1 update
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resolved May 10, 2026, 07:29 PM UTC
Our engineering team identified an issue with the components responsible for downsizing cluster capacity in our FRA edge location. This issue prevented new runtimes from being created, but did not affect existing workloads. We have disabled the affected component, and runtime creation success rates are now back to 100% in this location. Service should be stable now. We’re starting a follow-up investigation to identify the root cause and address it properly. Once ready, we’ll share the incident details in our public GitHub repo: https://github.com/appwrite/incidents
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 09:14 PM UTC
- Resolved
- May 08, 2026, 09:14 PM UTC
- Duration
- —
Timeline · 1 update
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resolved May 08, 2026, 09:14 PM UTC
Console recovered
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 11:51 AM UTC
- Resolved
- May 08, 2026, 11:51 AM UTC
- Duration
- —
Timeline · 1 update
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resolved May 08, 2026, 11:51 AM UTC
Main recovered
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 09:36 PM UTC
- Resolved
- Apr 18, 2026, 09:40 PM UTC
- Duration
- 4m
Affected: Cloud services - TOR (API)
Timeline · 2 updates
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investigating Apr 18, 2026, 09:36 PM UTC
We're noticing degraded performance which leads to an increase in response times from the API. The team is investigating the issue.
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resolved Apr 18, 2026, 09:40 PM UTC
We have applied manual patches to resolve the current issue and are implementing additional patches to ensure system stability. We will continue investigating a long-term solution under the updated configuration to ensure auto-scaling operates as expected. All services are now fully functional.
Read the full incident report →
- Detected by Pingoru
- Apr 16, 2026, 09:30 PM UTC
- Resolved
- Apr 17, 2026, 12:07 AM UTC
- Duration
- 2h 37m
Affected: Cloud services - TOR (API)
Timeline · 2 updates
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investigating Apr 16, 2026, 09:30 PM UTC
We’re monitoring an incident that appears to be causing increased response times.
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resolved Apr 17, 2026, 12:07 AM UTC
We have updated the service configuration, and the impact appears to be positive. Error rates have returned to normal levels, and services are now fully available with normal response times. We will continue to monitor the system and investigate the root cause.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 04:00 PM UTC
- Resolved
- Apr 10, 2026, 04:07 PM UTC
- Duration
- 7m
Affected: Cloud services - TOR (API)
Timeline · 2 updates
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investigating Apr 10, 2026, 04:00 PM UTC
We're noticing an increase in failed requests. The engineering team is looking into it.
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resolved Apr 10, 2026, 04:07 PM UTC
The team has applied a fix, the service is recovering. We'll keep monitoring.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 09:49 AM UTC
- Resolved
- Apr 08, 2026, 11:24 AM UTC
- Duration
- 1h 35m
Affected: Cloud services - TOR (Auth)
Timeline · 2 updates
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investigating Apr 08, 2026, 09:49 AM UTC
We’re noticing an increase in login-related issues from mobile apps. This appears to be a regression caused by a failed fix attempt for an incident we resolved yesterday. All relevant engineers are investigating this with the highest priority. We apologize for the inconvenience and will share a full incident report later.
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resolved Apr 08, 2026, 11:24 AM UTC
We have confirmed the issue is now resolved with multiple customers. If anyone is still facing issues we'd recommend to create a new user session. We will share a full incident report once our internal investigation will complete.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 06:34 AM UTC
- Resolved
- Apr 02, 2026, 06:53 AM UTC
- Duration
- 19m
Affected: Cloud services - SFO (Functions)Cloud services - SFO (Sites)
Timeline · 2 updates
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investigating Apr 02, 2026, 06:34 AM UTC
We are currently observing an increase in runtime failures across the platform. Core services, including functions and sites, remain operational and available. Our team is actively investigating the issue and working towards mitigation.
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resolved Apr 02, 2026, 06:53 AM UTC
The issues causing runtime failure for both sites and function has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 03:42 PM UTC
- Resolved
- Mar 31, 2026, 04:53 PM UTC
- Duration
- 1h 11m
Affected: Cloud services - TOR (API)
Timeline · 2 updates
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investigating Mar 31, 2026, 03:42 PM UTC
We're investigating an issue where realtime isn't connecting or messages aren't being delivered.
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resolved Mar 31, 2026, 04:53 PM UTC
Realtime appears to be running normally, but we'll continue to monitor.
Read the full incident report →
- Detected by Pingoru
- Mar 28, 2026, 08:40 PM UTC
- Resolved
- Mar 28, 2026, 09:25 PM UTC
- Duration
- 45m
Affected: Cloud services - SFO (Functions)Cloud services - SFO (Sites)
Timeline · 2 updates
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investigating Mar 28, 2026, 08:40 PM UTC
We have detected an increase in errors across our edge network in some regions, and our team is actively investigating the issue.
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resolved Mar 28, 2026, 09:25 PM UTC
All services are now available. Our team will continue investigating the root cause of the issue.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 11:38 PM UTC
- Resolved
- Mar 27, 2026, 08:07 AM UTC
- Duration
- 8h 29m
Affected: Cloud services - TOR (Auth)
Timeline · 2 updates
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investigating Mar 26, 2026, 11:38 PM UTC
We are working with our vendor to resolve email delivery issues. For the time being, it would be best to use a custom SMTP server if you can.
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resolved Mar 27, 2026, 08:07 AM UTC
We have migrated to a fallback provider, and service is now fully restored. We will continue to monitor the situation closely and work with our vendors to help prevent similar incidents in the future.
Read the full incident report →
- Detected by Pingoru
- Mar 20, 2026, 07:48 PM UTC
- Resolved
- Mar 20, 2026, 09:05 PM UTC
- Duration
- 1h 17m
Affected: Cloud services - SFO (Functions)Cloud services - SFO (Sites)
Timeline · 2 updates
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investigating Mar 20, 2026, 07:48 PM UTC
We're investigating issues with FRA sites and functions
-
resolved Mar 20, 2026, 09:05 PM UTC
Services have restored. Thanks for your patience
Read the full incident report →
- Detected by Pingoru
- Mar 20, 2026, 05:34 PM UTC
- Resolved
- Mar 20, 2026, 05:50 PM UTC
- Duration
- 16m
Affected: Cloud services - TOR (API)Cloud services - TOR (Auth)Cloud services - TOR (Databases)Cloud services - TOR (Storage)
Timeline · 2 updates
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investigating Mar 20, 2026, 05:34 PM UTC
We're investigating an issue with SYD.
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resolved Mar 20, 2026, 05:50 PM UTC
Services are available again.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 03:57 PM UTC
- Resolved
- Mar 17, 2026, 11:45 PM UTC
- Duration
- 7h 48m
Affected: Cloud services - TOR (API)Cloud services - TOR (Auth)Cloud services - TOR (Databases)Cloud services - TOR (Storage)Cloud services - TOR (Messaging)
Timeline · 2 updates
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investigating Mar 17, 2026, 03:57 PM UTC
Our team is aware of degraded performance in FRA region, and are investigating the problem.
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resolved Mar 17, 2026, 11:45 PM UTC
Realtime should be functioning again. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 10:46 AM UTC
- Resolved
- Mar 02, 2026, 12:30 PM UTC
- Duration
- 1h 44m
Affected: Cloud services - TOR (API)
Timeline · 2 updates
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investigating Mar 02, 2026, 10:46 AM UTC
We are experiencing degraded API performance affecting a subset of projects. The team is actively working on resolving the issue.
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resolved Mar 02, 2026, 12:30 PM UTC
We expect API error rates to return to normal. The system is being actively monitored, and any new issues will be investigated immediately.
Read the full incident report →