Appsflyer incident
An issue with loading LTV data on dashboards and reports
Appsflyer experienced a minor incident on July 4, 2022 affecting Pull API aggregated reports and Overview dashboards, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 04, 2022, 08:12 AM UTC
Some customers may be experiencing issues with LTV data on the Overview and Events dashboards and aggregated reports. We're investigating this issue and appreciate your patience. We'll provide an update as soon as we have more information. We apologize for the inconvenience.
- identified Jul 04, 2022, 10:13 AM UTC
We see fewer failures in serving requests to LTV data. We're still working to resolve this issue and will share more information once it's available. Thank you for your patience.
- resolved Jul 04, 2022, 11:10 AM UTC
The issue is resolved and LTV data should be available for all customers. We continue to monitor our dashboards and reports' availability. If you're still experiencing any related issues, please reach out to customer support.