Appsflyer experienced a minor incident on March 7, 2024 affecting Pull API aggregated reports and Data Locker and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 07, 2024, 07:42 AM UTC
You may experience delays getting the latest data in some of our reports. We're currently investigating the issue and will provide an update when we have more details. We apologize for the inconvenience.
- identified Mar 07, 2024, 08:19 AM UTC
We identified the issue causing the delay in data availability in some of our reports. We're working to resolve it and will share more information once it's available.
- identified Mar 07, 2024, 01:03 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 07, 2024, 01:23 PM UTC
We would like to share more details on the issue impact: Unaffected Services: - Attribution, impression & click redirection, postbacks to partners, raw data reports in Pull API, and raw data export Affected Services: Some aggregated reports and APIs have experienced partial or delayed data. This includes: - Analytics Dashboards - Cohort DataLocker and raw data DataLocker - Master API data for March 6th is currently delayed - Audience and Creative processes have been temporarily paused No data was lost and full data recovery is in progress. We will update about the recovery timeline once the details are available. Thank you for your patience.
- monitoring Mar 07, 2024, 11:04 PM UTC
Data recovery is expected to be completed by March 8, 10:00 AM UTC. Updates will follow if there are changes to this timeline. Thank you for your patience.
- resolved Mar 08, 2024, 09:36 AM UTC
Data recovery has been completed and the issue is now resolved. If you encounter any further related issues, please don't hesitate to contact us. Thank you for your patience and understanding.