Appsflyer incident

Latency when downloading reports

Minor Resolved View vendor source →

Appsflyer experienced a minor incident on December 1, 2021 affecting Pull API raw data reports, lasting 21h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2021, 10:51 AM UTC
Resolved
Dec 02, 2021, 08:13 AM UTC
Duration
21h 22m
Detected by Pingoru
Dec 01, 2021, 10:51 AM UTC

Affected components

Pull API raw data reports

Update timeline

  1. identified Dec 01, 2021, 10:51 AM UTC

    We are aware of unusual latency when downloading raw reports from our dashboard and when using pull API. An investigation is underway.

  2. identified Dec 01, 2021, 11:24 AM UTC

    The team continues to work on the fix for the reports latency issue. We will provide any additional information as soon as it is available.

  3. monitoring Dec 01, 2021, 12:41 PM UTC

    We see some improvement in response time. Our team continues to work on resolving this issue. Thanks for your patience.

  4. resolved Dec 02, 2021, 08:13 AM UTC

    We are happy to report that the issue has been fixed. We apologize for the inconvenience.