Appsflyer experienced a major incident on July 23, 2024 affecting Pull API raw data reports and Dashboard configurations and settings and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2024, 09:47 AM UTC
We're investigating an issue that impacts the availability of some of our dashboards. We'll provide an update as soon as we have more information to share.
- identified Jul 23, 2024, 10:06 AM UTC
We identified an issue with an internal service and we're working to resolve it. Customers might be unable to log into our platform, and some APIs may return errors. Click redirection and attribution data are not impacted by this issue. We will continue and share updates about our progress.
- identified Jul 23, 2024, 10:49 AM UTC
We're still working to resolve this issue and will share more information once it's available. Thank you for your patience.
- monitoring Jul 23, 2024, 11:10 AM UTC
Our services and dashboard availability have improved We continue to monitor the platform performance and update about our progress.
- resolved Jul 23, 2024, 12:05 PM UTC
We're happy to report that the issue has been resolved and all dashboards and APIs are available. Thank you for your patience. If you're still experiencing any related issues, please reach out to customer support.