Appsflyer incident

Cohort data availability

Minor Resolved View vendor source →

Appsflyer experienced a minor incident on August 7, 2024 affecting Pull API aggregated reports and Overview dashboards, lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2024, 07:24 AM UTC
Resolved
Aug 07, 2024, 12:59 PM UTC
Duration
5h 34m
Detected by Pingoru
Aug 07, 2024, 07:24 AM UTC

Affected components

Pull API aggregated reportsOverview dashboards

Update timeline

  1. identified Aug 07, 2024, 07:24 AM UTC

    We've identified an issue that impacts the cohort data availability in the cohort dashboard and cohort API, and are working to resolve it. Thank you for your patience.

  2. identified Aug 07, 2024, 07:56 AM UTC

    We're still working to resolve this issue and will share more information once it's available. Thank you for your patience.

  3. identified Aug 07, 2024, 10:52 AM UTC

    We're still working to resolve the issue with cohort data availability in the cohort dashboard and cohort API. We'll provide more information as soon as it's available.

  4. identified Aug 07, 2024, 11:05 AM UTC

    The issue impacting Cohort data availability has been resolved. Our teams continue to monitor the status. If you continue to experience any issues, please reach out to our technical Support team via the platform "Contact Us" menu.

  5. monitoring Aug 07, 2024, 11:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 07, 2024, 12:59 PM UTC

    Our engineers have rolled out a fix for the issue. This issue is now resolved.