Appsflyer incident

Delay in processing incoming traffic

Minor Resolved View vendor source →

Appsflyer experienced a minor incident on December 23, 2024 affecting Push API raw data messages and Attribution and 1 more component, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2024, 11:17 AM UTC
Resolved
Dec 23, 2024, 01:33 PM UTC
Duration
2h 16m
Detected by Pingoru
Dec 23, 2024, 11:17 AM UTC

Affected components

Push API raw data messagesAttributionPostbacks to Partners

Update timeline

  1. identified Dec 23, 2024, 11:17 AM UTC

    We've identified a delay in processing incoming traffic of in-apps, sessions, and installs. Our teams are investigating this issue. We'll share an update on our progress as soon as possible.

  2. monitoring Dec 23, 2024, 11:56 AM UTC

    The issue was identified and fixed. The processing of new installs is back to normal. We started processing the delayed in-apps and sessions. We will update you about our progress. Thank you for your patience.

  3. monitoring Dec 23, 2024, 12:55 PM UTC

    The processing of sessions is back to normal. We are making progress in closing the gaps in in-app processing.

  4. resolved Dec 23, 2024, 01:33 PM UTC

    The processing of in-app events is back to normal and the issue is now fully resolved. Thank you again for your patience.