Appsflyer incident

Dashboard availability and traffic processing

Minor Resolved View vendor source →

Appsflyer experienced a minor incident on January 1, 2025 affecting Pull API raw data reports and Push API raw data messages and 1 more component, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2025, 11:47 AM UTC
Resolved
Jan 01, 2025, 03:56 PM UTC
Duration
4h 8m
Detected by Pingoru
Jan 01, 2025, 11:47 AM UTC

Affected components

Pull API raw data reportsPush API raw data messagesAttributionOverview dashboardsPostbacks to Partners

Update timeline

  1. investigating Jan 01, 2025, 11:47 AM UTC

    You may experience issues with login and/or with accessing our dashboards. We're investigating this issue and are also investigating an issue related to incoming traffic processing and will update you when we have more details. We apologize for the inconvenience.

  2. identified Jan 01, 2025, 12:01 PM UTC

    We resolved the issue which impacted the access to our dashboards. We continue to investigate the issue related to data processing. You may experience a delay in in-app events and installs data availability.

  3. monitoring Jan 01, 2025, 12:16 PM UTC

    The data processing issue was identified and fixed. The processing of new installs is back to normal. We continue to process the delayed in-apps and sessions. We will update you about our progress. Thank you for your patience.

  4. monitoring Jan 01, 2025, 01:00 PM UTC

    The processing of sessions is back to normal. We are making progress in closing the gaps in in-app processing.

  5. resolved Jan 01, 2025, 03:56 PM UTC

    The processing of in-app events is back to normal and the issue is now fully resolved. Thank you again for your patience.