Appsflyer experienced a minor incident on January 9, 2025 affecting Push API raw data messages and Postbacks to Partners, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 09, 2025, 07:17 PM UTC
We've identified a delay in sending Postbacks of in-apps, sessions, and installs, as well as Push API for in-apps and installs, There is no data loss and our teams are working to resolve this issue. We'll share an update on our progress as soon as possible.
- identified Jan 09, 2025, 07:59 PM UTC
After further investigation, the Push API service wasn’t impacted at all. In addition, Installs Postbacks are back to normal and the delay is over. We'll keep updating with any progress of closing the gap for in-apps and sessions postbacks. Thank you for your patience.
- monitoring Jan 09, 2025, 08:17 PM UTC
The gap for in-apps and sessions postbacks is closing. We'll update once it's back to normal.
- resolved Jan 09, 2025, 09:36 PM UTC
The in-apps and sessions postbacks are back to normal and the issue is now fully resolved. Thank you again for your patience.