AppOmni had 13 outages in the last 2 years totaling 88h 53m of downtime — averaging 0.5 incidents per month.
There were 13 AppOmni outages since June 3, 2025 totaling 88h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are experiencing degradation of performance for US customers attempting to access the AppOmni console. We are currently investigating the issue.
The degradation of performance for US-based customers has been resolved. We will continue to actively monitor performance to ensure there are no regressions.
We are currently investigating an issue where some customers may experience delays in receiving threat detection alerts.
The issue has been identified and a fix is being implemented.
A fix has been deployed and alert processing has stabilized. We will continue to monitor as the remaining backlog is processed.
Detection alert delivery delays have been resolved. We will continue to monitor for any changes.
This incident has been resolved.
Some customers experienced delayed event delivery due to an edge case that created a backlog and reduced throughput. Mitigation has been implemented, processing capacity increased, and backlog recovery is underway.
We are investigating reports of delayed event delivery to configured destinations.
Recovery is progressing and event delivery performance continues to improve. We are monitoring system stability as backlog processing completes.
Event delivery has returned to normal operating levels. This incident has been resolved.
We are currently investigating an issue where some open posture findings for some of the monitored services are being reported inaccurately. The Posture Findings is still operational. We will provide an update by end of business day
The issue has been identified and fix is being implemented. More updates will be provided soon once the fix is ready to be deployed
The root cause has been identified and a fix has now been rolled out.
We are continuing to monitor for any further issues before marking the incident as resolved
This incident has now been resolved
Customers experienced delayed Threat Detection alerts due to a processing disruption. All events were processed after recovery, no data was lost, and the issue has been resolved.
We are currently investigating an issue with our API Documentation site api.appomni.com There is no impact to the functioning of the APIs
We have contacted the 3rd party service that hosts our API Documentation to help resolve the issue
This incident has been resolved. api.appomni.con is back online. Thank you for your patience.
We are currently investigating an issue related to some ServiceNow instances unable to connect to AppOmni
We are continuing to investigate this issue.
The issue has been identified and we are in the process of determining a fix. The issue has been partially resolved but disconnects may happen again. We are closely monitoring the situation.
Fix has been identified and deployed. The ServiceNow instances are now reconnected. We are currently monitoring the situation closely.
This incident has been resolved. We will continue to closely monitor.
Some customers may have experienced degraded performance across our website and API endpoints. Our team has identified and resolved the issue.
Some customers may have experienced degraded AppOmni console performance and some background tasks may have been delayed
We are currently experiencing service degradation due to a widespread Cloud outage affecting multiple core services. Our systems may be impacted as a result of these upstream issues. We are actively monitoring the situation and will restore full functionality as soon as the underlying problems are resolved.
Most of the Google Cloud products have confirmed full service recovery. There are still a few Google Cloud services experiencing some residual impact, but they are expected to complete recovery in less than an hour. We are continuing to actively monitor the situation and will restore full functionality as soon as the underlying problems are fully resolved.
Google Cloud services have been fully recovered and this incident has been resolved.
We are currently investigating an issue causing login failures to the AppOmni Console. Our team is actively working to identify the root cause and restore functionality as quickly as possible. Updates will be provided here as more information becomes available.
The issue causing login failures to the AppOmni Console has been identified and resolved. All services are now operating normally. Thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Delivery of Threat Detection Events and Alerts is currently delayed. Event collection, processing, and alert analysis is not impacted. All delayed events and alerts will be delivered to configured destinations as soon as possible.
Delivery of Threat Detection Events and Alerts has resumed. Collection, Processing, and alert analysis was not impacted during this degradation. All delayed deliveries are being delivered at this time.
This incident has been resolved.
Threat Log Ingestion on US1 is experiencing severe latency. AppOmni has identified the root cause and has implemented a fix.
We are continuing to monitor for any further issues.
Log Ingestion Latency on US1 is now isolated to M365 Sources.
Latency and backlog now recovered fully for M365 Sources on US1.
This incident has been resolved.