Appointlet Outage History

Type: Incident Duration: 38 minutes Affected Components: Dashboard Feb 18, 02:18:57 GMT+0 - Investigating - We're investigation an incident with an upstream provider that is causing our dashboard to not load. Scheduling pages are still functioning normally. Feb 18, 02:42:44 GMT+0 - Monitoring - Our upstream provider has implemented a fix and service is starting to be restored. We will continue to monitor for any additional outages. Feb 18, 02:56:35 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 34 minutes Affected Components: Scheduling Pages, Dashboard Oct 29, 00:18:53 GMT+0 - Investigating - We are investigating slow performance of the scheduling pages and dashboard. Oct 29, 00:26:24 GMT+0 - Identified - We've identified an issue and have applied a fix. Oct 29, 00:52:32 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Affected Components: Scheduling Pages, Dashboard Jun 13, 16:05:38 GMT+0 - Resolved - **Incident Time:** June 13, 2025 — 01:39 UTC to 02:02 UTC **Resolved:** June 13, 2025 at 02:02 UTC We experienced a temporary service disruption affecting the Dashboard and Scheduling Pages for users in the Australian region. The issue was due to an upstream outage from our hosting provider. Services were degraded between **01:39 UTC and 02:02 UTC**. All systems have since returned to normal operation. You can view the upstream provider’s incident report [here](https://www.netlifystatus.com/incidents/fz58qv0kt6vr). We apologize for the inconvenience and appreciate your patience. Jun 13, 16:07:49 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 1 hour and 5 minutes Affected Components: Scheduling Pages Jun 12, 20:05:17 GMT+0 - Monitoring - We are currently experiencing intermittent issues with our Google Calendar sync functionality. This is due to an ongoing upstream incident with Google Cloud. We are actively monitoring the situation and will provide updates as they become available. You can follow the status of the incident directly from Google here: [Google Cloud Status](https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW) Thank you for your patience and understanding. Jun 12, 21:10:15 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Affected Components: Emails Jun 9, 21:26:59 GMT+0 - Resolved - On Sunday, June 8th from 12a-10a (US/Pacific), a small percentage of emails from our system were not successfully sent due to an issue with our email delivery service. The issue has been identified and resolved. We apologize for the inconvenience and are implementing safeguards to help prevent this from happening again.

Type: Incident Duration: 1 hour and 46 minutes Affected Components: Scheduling Pages, Mobile App, Dashboard, Browser Extension Dec 12, 18:19:20 GMT+0 - Investigating - We are currently investigating this incident. Dec 12, 18:39:16 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 12, 18:53:58 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 12, 20:05:41 GMT+0 - Resolved - This issue is now resolved. We sincerely apologize for the downtime and we will be studying this issue internally so that it doesn't happen again. Please reach out to our support if you have any questions or concerns.

Type: Incident Duration: 1 hour and 44 minutes Affected Components: Emails Oct 7, 20:34:54 GMT+0 - Identified - Our upstream email provider is having some technical difficulties. Emails may be delayed at this time. Oct 7, 20:44:38 GMT+0 - Monitoring - Our upstream provider is reporting that the issue has been resolved. We will continue to monitor. Oct 7, 22:18:46 GMT+0 - Resolved - This issue has been resolved.

Type: Incident Duration: 1 hour and 41 minutes Affected Components: Scheduling Pages, Dashboard Jun 14, 01:45:34 GMT+0 - Resolved - This issue is now resolved. Jun 14, 00:04:37 GMT+0 - Investigating - We're seeing elevated latency in the dashboard and scheduling pages and are investigating. Jun 14, 00:15:24 GMT+0 - Identified - We've identified the issue and are applying a fix. Jun 14, 00:26:25 GMT+0 - Monitoring - We're seeing latency returning to normal levels, but continue to monitor the situation.

Type: Incident Affected Components: Emails Jun 4, 10:00:00 GMT+0 - Resolved - Due to a technical issue, reminder emails were delayed by up to an hour from 3-4a (US/Pacific). This is now resolved and we are investigating to prevent future delays.