Apphud incident

Delays with background tasks processing

Major Resolved View vendor source →

Apphud experienced a major incident on June 24, 2025 affecting API and Dashboard, lasting 21h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 11:56 AM UTC
Resolved
Jun 25, 2025, 09:15 AM UTC
Duration
21h 18m
Detected by Pingoru
Jun 24, 2025, 11:56 AM UTC

Affected components

APIDashboard

Update timeline

  1. investigating Jun 24, 2025, 11:56 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 24, 2025, 11:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jun 24, 2025, 12:02 PM UTC

    We are currently investigating this issue.

  4. investigating Jun 24, 2025, 12:11 PM UTC

    We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * Analytics data freshness * CSV and ETL exports The current delay is approximately 1–2 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

  5. monitoring Jun 24, 2025, 02:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 25, 2025, 09:15 AM UTC

    This incident has been resolved.