Apphud incident

Issue with verifying some iOS purchases

Minor Resolved View vendor source →

Apphud experienced a minor incident on July 1, 2024 affecting API, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 02:59 PM UTC
Resolved
Jul 01, 2024, 04:15 PM UTC
Duration
1h 16m
Detected by Pingoru
Jul 01, 2024, 02:59 PM UTC

Affected components

API

Update timeline

  1. identified Jul 01, 2024, 02:59 PM UTC

    We have identified an issue where the App Store is failing to respond to the /verifyReceipt endpoint, causing Apphud to be unable to verify some iOS purchases. The root cause is on Apple's side, and we hope it will be resolved soon. Our retry mechanism had been successfully bypassing the issue.

  2. resolved Jul 01, 2024, 04:15 PM UTC

    This incident has been resolved.