Apphud incident

Major Outage

Critical Resolved View vendor source →

Apphud experienced a critical incident on August 22, 2024 affecting API and Dashboard, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2024, 06:26 PM UTC
Resolved
Aug 22, 2024, 07:43 PM UTC
Duration
1h 17m
Detected by Pingoru
Aug 22, 2024, 06:26 PM UTC

Affected components

APIDashboard

Update timeline

  1. investigating Aug 22, 2024, 06:26 PM UTC

    We are currently investigating this issue.

  2. identified Aug 22, 2024, 06:30 PM UTC

    Our engineers are actively collaborating with our data center team to resolve the issue.

  3. identified Aug 22, 2024, 06:45 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 22, 2024, 06:48 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Aug 22, 2024, 06:49 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Aug 22, 2024, 07:00 PM UTC

    The problem is on our datacenter site, we are in touch with their team to resolve the issue.

  7. monitoring Aug 22, 2024, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. monitoring Aug 22, 2024, 07:38 PM UTC

    We are continuing to monitor for any further issues.

  9. resolved Aug 22, 2024, 07:43 PM UTC

    This incident has been resolved.