Apphud incident

Decrease in Active Subscriptions Chart Numbers

Notice Resolved View vendor source →

Apphud experienced a notice incident on October 7, 2024 affecting Dashboard, lasting 12h. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 01:59 PM UTC
Resolved
Oct 08, 2024, 02:00 AM UTC
Duration
12h
Detected by Pingoru
Oct 07, 2024, 01:59 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Oct 07, 2024, 01:59 PM UTC

    We have identified an issue with the Active Subscriptions chart, which is currently displaying lower numbers than expected. This mostly affects apps with weekly subscriptions. The root cause has been identified, and our engineering team is actively working on a fix to resolve the issue.

  2. resolved Oct 08, 2024, 09:27 AM UTC

    This incident has been resolved.