Apphud incident

Incorrect Billing Issue Rate in Free Trials Performance report for Android apps

Notice Resolved View vendor source →

Apphud experienced a notice incident on October 25, 2024 affecting Dashboard, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 12:51 PM UTC
Resolved
Oct 29, 2024, 09:37 AM UTC
Duration
3d 20h
Detected by Pingoru
Oct 25, 2024, 12:51 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Oct 25, 2024, 12:51 PM UTC

    We've received reports indicating discrepancies in the "Billing Issues" metric for Android apps within the Free Trials Performance report. Our team is actively investigating the root cause of this issue.

  2. resolved Oct 29, 2024, 09:37 AM UTC

    This incident has been resolved.