Apphud incident

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Major Resolved View vendor source →

Apphud experienced a major incident on December 5, 2024 affecting Dashboard, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 06:54 AM UTC
Resolved
Dec 05, 2024, 08:28 AM UTC
Duration
1h 34m
Detected by Pingoru
Dec 05, 2024, 06:54 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Dec 05, 2024, 06:54 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 05, 2024, 07:17 AM UTC

    We are currently experiencing an issue with our analytics servers due to urgent maintenance conducted by our hosting provider. Rest assured, no data has been lost, and the SDK API is functioning as expected. All analytics data will be fully restored shortly. We sincerely apologize for any inconvenience caused and appreciate your patience.

  3. monitoring Dec 05, 2024, 07:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 05, 2024, 08:28 AM UTC

    This incident has been resolved.