Apphud incident

Issues with Apple Search Ads Attribution recorded on February, 14

Notice Resolved View vendor source →

Apphud experienced a notice incident on February 14, 2025, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 01:36 AM UTC
Resolved
Feb 16, 2025, 01:36 AM UTC
Duration
2d
Detected by Pingoru
Feb 14, 2025, 01:36 AM UTC

Update timeline

  1. resolved Feb 16, 2025, 01:36 AM UTC

    We experienced an issue with Apple Search Ads attribution data starting on February 14, where all attribution data was missing. As a result, dependent integrations, including Asapty and SplitMetrics, did not receive events from our system. The issue has now been resolved, and we will replay all requests from previous days to resend events to the affected integrations. However, due to token expiration, approximately half of the installs recorded on February 14 will be permanently lost. We sincerely apologize for the inconvenience and appreciate your understanding.