Appcues incident

Delays in publishing and unpublishing flows

Minor Resolved View vendor source →

Appcues experienced a minor incident on July 17, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2019, 04:58 PM UTC
Resolved
Jul 17, 2019, 01:00 PM UTC
Duration
—
Detected by Pingoru
Jul 17, 2019, 04:58 PM UTC

Update timeline

  1. resolved Jul 17, 2019, 04:58 PM UTC

    Starting around 9am EST this morning, publishing and unpublishing flows could take up to an hour to take effect. The team determined the root cause of the issue to be a database falling out-of-sync with Appcues' main database. The team resolved the issue around 1pm EST.