Appcues incident

EU Studio login issue

Major Resolved View vendor source →

Appcues experienced a major incident on April 21, 2026 affecting Studio (EU), lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 01:47 PM UTC
Resolved
Apr 21, 2026, 02:45 PM UTC
Duration
58m
Detected by Pingoru
Apr 21, 2026, 01:47 PM UTC

Affected components

Studio (EU)

Update timeline

  1. identified Apr 21, 2026, 01:47 PM UTC

    We've identified an issue logging into the EU Appcues Studio and are working on a fix. End user experiences and data collection are not impacted.

  2. resolved Apr 21, 2026, 02:45 PM UTC

    The issue has been resolved