Appcues incident

Intermittent flow delivery issues

Minor Resolved View vendor source →

Appcues experienced a minor incident on April 16, 2020 affecting HTTP API (US), lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2020, 07:16 PM UTC
Resolved
Apr 16, 2020, 10:37 PM UTC
Duration
3h 21m
Detected by Pingoru
Apr 16, 2020, 07:16 PM UTC

Affected components

HTTP API (US)

Update timeline

  1. investigating Apr 16, 2020, 07:16 PM UTC

    We are investigating an issue with intermittent flow delivery to end users.

  2. identified Apr 16, 2020, 09:17 PM UTC

    We have identified the problem and are in the process of releasing a fix.

  3. monitoring Apr 16, 2020, 10:30 PM UTC

    The fix has been rolled out and we are monitoring the results.

  4. resolved Apr 16, 2020, 10:37 PM UTC

    Intermittent flow delivery has been resolved.