Appcues incident

Intermittent errors loading flow analytics.

Major Resolved View vendor source →

Appcues experienced a major incident on April 21, 2020 affecting Studio (US), lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2020, 03:06 PM UTC
Resolved
Apr 21, 2020, 06:43 PM UTC
Duration
3h 37m
Detected by Pingoru
Apr 21, 2020, 03:06 PM UTC

Affected components

Studio (US)

Update timeline

  1. investigating Apr 21, 2020, 03:06 PM UTC

    We are investigating intermittent errors loading flow analytics. This does not affect flow delivery.

  2. monitoring Apr 21, 2020, 05:11 PM UTC

    We have deployed a fix for this issue and are monitoring the situation.

  3. resolved Apr 21, 2020, 06:43 PM UTC

    The incident has been resolved. Flow analytics is now available.