Appcues incident

Studio Authentication Issues

Major Resolved View vendor source →

Appcues experienced a major incident on April 28, 2020 affecting Studio (US), lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2020, 09:34 PM UTC
Resolved
Apr 28, 2020, 09:56 PM UTC
Duration
21m
Detected by Pingoru
Apr 28, 2020, 09:34 PM UTC

Affected components

Studio (US)

Update timeline

  1. investigating Apr 28, 2020, 09:34 PM UTC

    We are investigating authentication issues in studios.appcues.com that may result in odd behavior. This does not affect end user flow delivery.

  2. resolved Apr 28, 2020, 09:56 PM UTC

    A fix has been deployed and this issue has been resolved.