Appcues incident

Degradation in end user flow delivery

Minor Resolved View vendor source →

Appcues experienced a minor incident on April 28, 2020 affecting HTTP API (US), lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2020, 09:40 PM UTC
Resolved
Apr 29, 2020, 12:30 AM UTC
Duration
2h 50m
Detected by Pingoru
Apr 28, 2020, 09:40 PM UTC

Affected components

HTTP API (US)

Update timeline

  1. identified Apr 28, 2020, 09:40 PM UTC

    We've identified an issue affecting end user flow delivery and are applying a fix.

  2. monitoring Apr 28, 2020, 11:12 PM UTC

    A fix is deploying. We are monitoring recovery metrics.

  3. resolved Apr 29, 2020, 12:30 AM UTC

    Flow delivery degradation has been resolved.