Appcues incident

Flow analytics page does not load

Minor Resolved View vendor source →

Appcues experienced a minor incident on July 3, 2020 affecting Studio (US), lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2020, 02:05 PM UTC
Resolved
Jul 03, 2020, 02:11 PM UTC
Duration
6m
Detected by Pingoru
Jul 03, 2020, 02:05 PM UTC

Affected components

Studio (US)

Update timeline

  1. identified Jul 03, 2020, 02:05 PM UTC

    We've identified an issue in studio.appcues.com that causes the Flow Analytics page to intermittently crash. This issue does not affect end-user flow delivery.

  2. identified Jul 03, 2020, 02:05 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 03, 2020, 02:11 PM UTC

    This incident has been resolved.