Appcues incident

Degraded performance of Checklists

Minor Resolved View vendor source →

Appcues experienced a minor incident on August 21, 2020 affecting Javascript SDK (US) and HTTP API (US), lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2020, 04:04 PM UTC
Resolved
Aug 21, 2020, 04:57 PM UTC
Duration
52m
Detected by Pingoru
Aug 21, 2020, 04:04 PM UTC

Affected components

Javascript SDK (US)HTTP API (US)

Update timeline

  1. investigating Aug 21, 2020, 04:04 PM UTC

    We are seeing issues with rendering and targeting of Checklists. We've investigating the problem and will update this page as progress is made.

  2. investigating Aug 21, 2020, 04:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 21, 2020, 04:57 PM UTC

    We've restored full functionality of Checklists.