Appcues experienced a major incident on January 5, 2021 affecting Studio (US), lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Studio (US)
Update timeline
- investigating Jan 05, 2021, 10:51 PM UTC
We are experiencing issues loading some pages of studio.appcues.com. This issue does not affect end-user flow delivery.
- monitoring Jan 05, 2021, 11:16 PM UTC
The issue has been fixed and we are monitoring the situation.
- resolved Jan 06, 2021, 01:01 AM UTC
We have located the root cause of this issue and a patch is in place.