Appcues experienced a notice incident on March 12, 2021 affecting Studio (US), lasting 2d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Studio (US)
Update timeline
- investigating Mar 12, 2021, 07:19 PM UTC
We have identified an issue with inviting users to Appcues accounts. We are working on a solution now.
- monitoring Mar 12, 2021, 10:12 PM UTC
We are currently experiencing an outage with our email provider, and we are unable to send account invitations to new teammates. We expect this to be resolved by Monday. If you have an urgent need to invite a teammate this weekend, please email [email protected]. We apologize for the inconvenience.
- resolved Mar 15, 2021, 02:52 AM UTC
The issue with inviting users to Appcues accounts has been resolved.