Appcues experienced a major incident on May 11, 2021 affecting Studio (US) and Flow Builder (US), lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Studio (US)Flow Builder (US)
Update timeline
- identified May 11, 2021, 05:05 PM UTC
We are currently addressing an issue accessing studio.appcues.com and our flow builder extension. End user flow delivery is not affected by this issue.
- monitoring May 11, 2021, 05:12 PM UTC
A fix has been implemented and we are monitoring the situation.
- resolved May 11, 2021, 05:14 PM UTC
This incident has been resolved.