Appcues experienced a minor incident on July 27, 2021 affecting Studio (US), lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Studio (US)
Update timeline
- investigating Jul 27, 2021, 08:16 PM UTC
We're currently experiencing issues loading analytics data in Studio. Our team is investigating. End-user flow delivery is not affected.
- monitoring Jul 27, 2021, 08:42 PM UTC
We've identified that the issue is due to a problem at our analytics vendor. We're monitoring the situation with them.
- monitoring Jul 27, 2021, 09:08 PM UTC
Analytics are available in with degraded performance in Studio. We continue to monitor the situation for a full resolution.
- monitoring Jul 27, 2021, 09:13 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 27, 2021, 09:38 PM UTC
The incident has been resolved.