Appcues experienced a minor incident on August 31, 2021 affecting Studio (US), lasting 4h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Studio (US)
Update timeline
- investigating Aug 31, 2021, 07:00 PM UTC
We're currently experiencing infrastructure issues causing degraded performance in Studio. End user flow delivery is unaffected at this time.
- identified Aug 31, 2021, 09:33 PM UTC
The infrastructure issues causing degraded performance in Studio have been identified and a resolution is in process. End user flow delivery remains unaffected.
- monitoring Aug 31, 2021, 10:40 PM UTC
A fix has been implemented and we are monitoring results. End user flow delivery remains unaffected.
- resolved Aug 31, 2021, 11:16 PM UTC
The infrastructure issues causing degraded performance have been resolved.