Appcues incident

Appcues Studio Sign In Errors

Minor Resolved View vendor source →

Appcues experienced a minor incident on December 16, 2021 affecting Studio (US), lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2021, 07:47 PM UTC
Resolved
Dec 16, 2021, 09:25 PM UTC
Duration
1h 38m
Detected by Pingoru
Dec 16, 2021, 07:47 PM UTC

Affected components

Studio (US)

Update timeline

  1. identified Dec 16, 2021, 07:47 PM UTC

    Users signing in with single sign on may experience an error signing in. The cause has been identified and is being worked on. Flow delivery is not affected.

  2. monitoring Dec 16, 2021, 08:06 PM UTC

    The issue has been addressed and sign in with single sign on is working. We will continue monitoring for a few moments to ensure the issue is resolved.

  3. resolved Dec 16, 2021, 09:25 PM UTC

    This incident has been resolved.